Privacy Policy

Contributor Responsibility

At Neovol, we are committed to ensuring that our users’ personal information is handled with the utmost respect and responsibility. All contributors who have access to personal information are obliged to comply with best practices in terms of security and privacy. We ensure that our operations are transparent, and that people who interact with us follow the highest ethical and legal standards.

Personal Information Collection

When you interact with our services, we collect personal information to enhance your experience. This may include, but is not limited to, your name, email address, physical address, phone number, and payment details. We use this information to process your requests, provide assistance, and keep you informed about updates or news related to our products and services.

In compliance with the Personal Data Protection Law of Guatemala, we guarantee that your personal information will be treated confidentiality and in accordance with local regulations. If at any time you wish to review, modify, or delete your personal information, you can contact us.

Personal Information Protection

At Neovol, we implement strict physical, electronic, and organizational measures to protect the personal information you provide us. This includes the use of encryption technology to protect data transmitted through our systems, as well as restricted access to personal information only to those employees who need to access it to perform their work.

We recommend that you also take security measures to protect your personal information, such as maintaining the confidentiality of your passwords and not sharing them with third parties.

Changes to the Privacy Policy

We reserve the right to update or modify this privacy policy at any time. The modifications will be published on this same page, and you will be deemed to have accepted such changes by continuing to use our services.

Some of the updates that could occur include:

  1. All Neovol products and services are updated according to the latest technologies and trends, always ensuring the best user experience.
  2. Comments that may threaten or damage the reputation of individuals or entities will be deleted immediately.
  3. Personal information, such as email addresses and phone numbers, will be handled in accordance with the Personal Data Protection Law of Guatemala.
  4. If there is a major update related to our services or technology, our users will be automatically notified by email.

Jurisdiction and Applicable Law

This Privacy Policy is governed by the laws of the Republic of Guatemala. Any dispute relating to the handling of personal information shall be resolved in accordance with Guatemalan legislation, and the parties agree to submit to the jurisdiction of the competent courts of the country.