Terms and Conditions

Contributor Responsibility

At Neovol, we ensure that all individuals collaborating with us act with the highest responsibility and respect towards our users. We are committed to following the highest ethical standards in all our operations and ensuring that our services do not infringe any rights or laws. All our contractors are required to comply with these principles to guarantee transparency and security in interaction with our customers.

Personal Information Collection

To provide you with a personalized experience and optimize our services, we collect some personal information. This information may include, among others, your name, email address, phone number, and payment data, where necessary. We guarantee that the collected data is treated with maximum confidentiality and will only be used for the purposes described in this policy.

In accordance with the Personal Data Protection Law of Guatemala, we ensure your rights regarding your data are respected. If at any time you wish to update or delete the information we have, you can do so by contacting us.

Personal Information Protection

Neovol implements physical, electronic, and procedural security measures to protect the personal information you give us. We ensure that all data is securely stored and that only authorized personnel have access to them. Additionally, our platform meets the highest security standards to prevent unauthorized access or alteration of your data.

It is important that you also take measures to protect your own information, such as keeping your password secure and not sharing it with third parties.

Changes to the Privacy Policy

We reserve the right to make changes to this privacy policy at any time. Any modifications will be published on this same website, and it will be considered that you have accepted such changes by continuing to use our services after they are published.

  1. All Neovol products and services are designed and updated following the latest technological trends, ensuring we always offer the best to our users.
  2. Comments that could threaten or harm the reputation of people or organizations will be deleted immediately.
  3. Personal information, including but not limited to email addresses and phone numbers, will be managed according to the privacy laws of Guatemala.
  4. In case of a significant update in our policy or technology, our users will receive automatic notifications via email.

Jurisdiction and Applicable Law

These terms and conditions will be governed by the laws of the Republic of Guatemala. In the event of disputes, the parties agree to submit to the jurisdiction of the Guatemalan courts.